I did not receive any e-mails
If you have placed an order with us but you have not received any emails, then there may be a couple issues:
- If you have not already, check your Spam or Junk folder. Filters can be overly aggressive causing legitimate emails to be lost.
- If you are still logged into your account, check your email address. Sometimes the incorrect email address is provided or there is a typo. Be sure to double check it.
- If you no longer have access to the account, please contact us so we can try to locate the account for you.
Are you missing a specific confirmation? Please read the "I did not receive an order confirmation" or "I did not receive a shipping confirmation".